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How VERA Medical Processes Assessment Requests

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Employers

When you're faced with absenteeism or a difficult return to work, we've got the answers employers need to succeed.

MVA Insurers

Get the answers you need to navigate the complexity of MVA insurance claims — from whiplash to broken bones.

Disability Insurers

Vital assistance for making the right decisions and knowing your options in tough disability insurance claims.

Lawyers

Whether you're dealing with personal injury or medical malpractice, get some seasoned expert assistance.

1.
Our team reviews your request and all the medical documentation in order to recommend the appropriate physician or service provider for the assignment
2.
VERA Medical sources any imaging studies noted in the documentation, if required.
3.
The client and/or claimant is contacted by one of our Appointment Coordinators by phone/email to confirm the appointment with the physician and/or other type of service provider (e.g. occupational therapist, psychologist, dentist, etc.).
4.
Our team issues a covering letter of instruction to the service provider to outline the unique set of issues for each case.
5.
The service provider assesses the claimant.
6.
The report is transcribed, edited and formatted.
7.
Draft report reviewed by our CEO for Quality Assurance.
8.
The report is sent to the client with an invoice.
9.
All other follow-up issues are managed by VERA Medical through our secure web portal, as required (e.g. requests for addenda, further assessments, clarifications, expert testimony, etc.).

Contact Information

Please call our team to discuss any assessment issue without obligation.

PO Box 66477
RPO Hollick Kenyon
Edmonton AB T5Y 0M5

Toll-free: (877)358-6085
Phone: (825)402-4888

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